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People have become used to on-demand, intuitive and frictionless digital services, and they expect the same from their bank.

People have become used to on-demand, intuitive and frictionless digital services, and they expect the same from their bank.

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The current health crisis is compounded by a lasting economic slowdown that is already apparent.
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Despite government guarantees for loans allocated to manage the health crisis, banks may be forced to use their own equity in the future.

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