Financial inclusion – its efficacy, implication and urgency – is becoming one of our industry’s biggest tal...
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The pandemic forced rapid digitization in the mortgage industry, but many lenders have focused the majority of their energy on front-end technology.
How can banks move forward with their legacy to build the future, starting from a more agile environment?
The executive summary and key findings from Forrester's report "Master ecosystems to be future-ready in banking," commissioned by Sopra Steria.
Cloud technology is essential to help African banks achieve economies of scale, save costs and improve efficiency.
How far along your digital maturity are you? Find out now by trying our free digital banking maturity assessment tool, created in collaboration with Forrester, by clicking here.
Debt collection has always been a tricky business. Preserving customer relationships while maximizing revenue and avoiding defaulted payments is a delicate balancing act.
If banks and lenders plan to keep up with – or even outperform – the competition, digital transformation of their back office systems is key.
How the banking industry is leveraging artificial intelligence to improve customer experience, drive cost optimization, and improve risk management.
Stability within the banking system is fundamental, as its business activity generates significant risk, which can affect the economy and its stakeholders, such as consumers, companies & governments.
Retail banking was one of the sectors most affected by Covid. Nation-wide lockdowns, sanitary measures and social distancing shook the day-to-day practice of banking to its core.
Financial inclusion – its efficacy, implication and urgency – is becoming one of our industry’s biggest talking points. And this is a good thing.
If the regulations implemented in Europe and around the world have played a role in the banking sector’s digital transformation, the health crisis has demonstrated the new uses facilitated by them.
Blockchain is back in the spotlight. After the introduction of bitcoin a decade ago, banks are now being challenged by the emergence of a new decentralized financial ecosystem.
At a time when consumers are in the spotlight, APIs enable banks to create innovative and personalized customer experiences to differentiate themselves from the competition.
How can banks adapt to change while taking into account the importance of legacy? The solution lies in the use of application programming interfaces (APIs).
In 2021, consumers expect digital services to be available wherever and whenever they need them. In terms of banking, the focus has shifted.
In an age of digitization, we have to remember engagement and interaction are the keys to creating, building and maintaining relationships with customers. Find out how in this webinar.
The financial services industry is based on trust, and security breaches and non-compliance carry penalties and high reputational costs.
Projections show the global digital transformation market will grow to $1.1 trillion by 2025. That impacts many industries.
Open banking is at the forefront of the industry’s evolution, as both a disruptor and a vehicle of opportunity for all participants.