In 2021, consumers expect digital services to be available wherever and whenever they need them. In terms o...
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Shrouded in confusion in its early days, open banking is developing into a global phenomenon, with Europe leading the way.
Here, we explore the regulations and tools banks need to make sustainability targets a reality.
What is the UK's new initiative around community banking hubs, and what does it mean for the industry?
As the automotive industry undergoes rapid transformation, traditional financing players must adapt to meet the new demands of customers, who are constantly seeking greater flexibility.
Alors que la filière automobile se transforme, les acteurs traditionnels doivent se mettre à la page pour répondre aux nouvelles exigences de la clientèle, qui réclame toujours plus de flexibilité.
How can banks move forward with their legacy to build the future, starting from a more agile environment?
The pandemic forced rapid digitization in the mortgage industry, but many lenders have focused the majority of their energy on front-end technology.
The executive summary and key findings from Forrester's report "Master ecosystems to be future-ready in banking," commissioned by Sopra Steria.
Cloud technology is essential to help African banks achieve economies of scale, save costs and improve efficiency.
How far along your digital maturity are you? Find out now by trying our free digital banking maturity assessment tool, created in collaboration with Forrester, by clicking here.
Debt collection has always been a tricky business. Preserving customer relationships while maximizing revenue and avoiding defaulted payments is a delicate balancing act.
If banks and lenders plan to keep up with – or even outperform – the competition, digital transformation of their back office systems is key.
How the banking industry is leveraging artificial intelligence to improve customer experience, drive cost optimization, and improve risk management.
Stability within the banking system is fundamental, as its business activity generates significant risk, which can affect the economy and its stakeholders, such as consumers, companies & governments.
Retail banking was one of the sectors most affected by Covid. Nation-wide lockdowns, sanitary measures and social distancing shook the day-to-day practice of banking to its core.
Financial inclusion – its efficacy, implication and urgency – is becoming one of our industry’s biggest talking points. And this is a good thing.
Cloud computing has long been an attractive option for banks looking to optimize costs, improve flexibility and facilitate digital expansion.
If the regulations implemented in Europe and around the world have played a role in the banking sector’s digital transformation, the health crisis has demonstrated the new uses facilitated by them.
Blockchain is back in the spotlight. After the introduction of bitcoin a decade ago, banks are now being challenged by the emergence of a new decentralized financial ecosystem.
At a time when consumers are in the spotlight, APIs enable banks to create innovative and personalized customer experiences to differentiate themselves from the competition.