Employee experience in banking
Our research shows that banks are still lacking when it comes to fostering a world-beating experience for their employees, and it's having an impact on their bottom lines.
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Fintech
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Banking-Platform-as-a-Service: The platform revolution
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The future of payments Nine payment trends
With the entry of new players such as fintech or bigtech companies, the future of payments is evolving. Here are the nine key trends that will have an influence on customers' day-to-day life.
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Newcomers in the payments industry
In this article, we will consider the new players in the payments market, and the impact they’re having on traditional industry players.
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Design, build and launch a digital bank in one year
The first step towards building a winning digital banking strategy is having a clear understanding of your digital readiness. Are you a leader who is already succeeding and setting an example for othe
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Digital banking experience: Executive summary
The executive summary and key findings from Forrester's report "Master ecosystems to be future-ready in banking," commissioned by Sopra Steria.
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How digitally mature is your bank?
How far along your digital maturity are you? Find out now by trying our free digital banking maturity assessment tool, created in collaboration with Forrester, by clicking here.
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Covid, legacy banks and the digital competition
Retail banking was one of the sectors most affected by Covid. Nation-wide lockdowns, sanitary measures and social distancing shook the day-to-day practice of banking to its core.
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Financial inclusion: How digital lending can help
Financial inclusion – its efficacy, implication and urgency – is becoming one of our industry’s biggest talking points. And this is a good thing.
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Open Banking, Open Finance & Embedded Finance
If the regulations implemented in Europe and around the world have played a role in the banking sector’s digital transformation, the health crisis has demonstrated the new uses facilitated by them.
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APIs and the bank of the future
At a time when consumers are in the spotlight, APIs enable banks to create innovative and personalized customer experiences to differentiate themselves from the competition.
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Modernizing traditional banks with APIs
How can banks adapt to change while taking into account the importance of legacy? The solution lies in the use of application programming interfaces (APIs).
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Social banking: Staying human in the age of digital
In an age of digitization, we have to remember engagement and interaction are the keys to creating, building and maintaining relationships with customers. Find out how in this webinar.
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How to build a digital bank
Unsurprisingly, building a digital bank – either from scratch or from an existing infrastructure to become truly digital – is no mean feat, and there are plenty of obstacles along the way.
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Challenger banks and Covid-19 What the future holds
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It’s vital for legacy banks to keep pace technologically and double down on one of their historical advantages: trust.
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Banks that fail to embrace change run the risk of losing customer relationships, and with them, a core segment of their business.
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In today’s uncertain economy it’s more important than ever to give customers what they need and want.
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We look at how banks can leverage APIs to create new revenue streams, build partnerships and reach new customers.
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